Description
The primary function of an Academic Advisor is to build a personalized relationship that fosters a learning centered advisement experience for the student. The successful advisor focuses on the need to assess each student’s stage of development and along with the student establishes academic, personal and professional goals. Activities include academic and technical support, registration, and retention initiatives. This position is best suited for someone who prefers fast-paced environments, adapts to change and seeks to actively develop new skills.
Position Status : Non-exempt
Work Hours: Mon–Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled workday.
Reports To : Student Services Supervisor
Location : Orchard Park, NY
This position is performed onsite, however, there are opportunities to work a hybrid/work-from-home schedule based on tenure and performance.
Essential Duties and Responsibilities :
Quality Assurance: Responds timely, empathetically and accurately to student inquiries and coaches students to develop skills related to academic work such as time management, study skills, technology, test taking and learning styles. Develop action plans for related success with a focus on student persistence to graduation.
Retention Metrics: Work in partnership with assigned groups of associates, financial aid advisors and instructors to assure that students are coached and guided closely through the subsequent semesters to ensure retention outcomes.
Weekly Registration : Convey the necessary aspects of curriculum, course sequencing, academic status, registration, and the importance of long-term career and academic planning.
Documentation: Support all key departmental operations including tracking statistics, retention assessment proper file documentation to ensure that retention initiatives and goals are attained.
Proactive Outbound Contact: Maintain direct and proactive contact with student advisees through calls, emails, and other contacts, ensuring students considered "at risk" are prioritized.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications :
Bachelor’s degree from an accredited institution
Two-three years’ experience in customer service
Internet savvy, proficient with Microsoft Office products
High volume phone contact.
Preferred qualifications :
Master’s degree
Experience with Banner
Starting salary:
$46,000 per year ($22.12 per hour)
This position is eligible for overtime.
Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.
Apply today for immediate consideration.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
Qualifications
Education
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Remote Arabic Interpreter Opportunity Are you a skilled Arabic interpreter based in US looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Arabic and English to join our team of international interpreters. If you have ...
...as a variable cost.Job DescriptionPerforms inspections and sets quality assurance testing models for analysis of raw materials,... ...lab and setting up of testing environments.Work with other QA Engineers or Software Engineers to identify, reproduce and document bugs...
WE ARE HIRING SPANISH US BASED INTERPRETERS!!! LANGUAGE : Spanish Interpreter As a remote interpreter, you play a significant role in facilitating communication between Spanish and English speakers. The interpreter needs to be able to process information quickly ...
...interventions (evenings/weekends, as scheduled) Maintain fidelity to the ACT Model of Care Education & Experience ~ Bachelor's degree in Psychology, Human Services, Addiction Counseling, or related field preferred ~13 years of relevant experience considered in...
...currently initiating a search for a staff Chemical Process Engineer for our Chicago, Illinois office.... ...are delivered and adhered to with a level of quality that meets or exceeds... ...characteristics of a site, providing entry-level technical assistance on various...